Of course, there might be a reason you’d like to return the product. You can return your order within 30 days after receiving the product. Feel free to examine the product as you would in a physical store. To receive a full refund, it’s essential to return the product in its original and undamaged condition. You can return the product without specifying a reason. The return costs will be at your expense.
Returning a product is straightforward; just follow these steps:
- Notify us of your return by filling out the return form below.
- Double-check your order number, email address, and item number(s), which you can find in your emailed order confirmation.
- Print the received email and include it with the package.
- Return the package to:
1251 RR LAREN
- We’ll keep you informed about your return via email.
In the following cases, items cannot be returned:
- Items received more than 30 days ago.
- Items that have been used, damaged, or are incomplete.
- Items missing their original packaging.
- Items customized or personalized at your request.
- Items made to order.
If you still have questions:
If you have any questions or remarks regarding returns, please feel free to contact us by sending an email to firstname.lastname@example.org.
How long do I have to return my order?
You have 30 days to notify us of your return after receiving the product. After submitting a return notification, you have an additional 14 days to return your order. We recommend returning your order as soon as possible to expedite the process.
When will I receive my refund?
As soon as we receive and approve the returned product, we will refund the amount as quickly as possible, within 14 days after the withdrawal notification. You will receive the full purchase amount, including shipping costs. Shipping costs will only be refunded if all ordered items are returned. The amount will be refunded using the same payment method you used for your purchase.
What should I pay attention to when returning a product?
Make sure the product’s packaging looks neat and is properly wrapped. We will not process a return shipment if the product is dirty or damaged. You are responsible for returning the product.
Do I have to pay for the return costs?
Yes, the return costs are at your expense. The return costs for larger packages may be higher.
Why are the return costs the customer’s responsibility?
If we were to cover the return costs, we would need to pass them on in our selling price, increasing the product’s cost.
Can I drop off the package myself?
You can also drop off the package at our location. Contact us for this option via email@example.com.